We provide the SRS documentation to the client. The code will have comments to facilitate easy comprehension. Our documentation is comprehensive and self-explanatory.
Do you provide end-user documentation?
We will provide end-user documentation if the clause is included in the work contract and quoted by PS Solutions.
How do you handle change requests from your customers?
We have a standard procedure of handling change requests from our customers. Firstly, we seek their approval for any change request. After the customer approves the request, we do an impact analysis. This allows us to deliver the timelines and cost estimates to the customer. Once the customer approves the estimates, we implement the changes.
How do I create a product with you?
If you have an idea contact us by our e-mail . We'll meet and talk it over. Just be sure to prepare as much info about your idea as possible, it will smoothen the meeting and benefit further cooperation
Should I create a mobile or a web app?
Both have their benefits and flaws. Mobile apps are surely more expensive but can provide you with many more data collecting, monetisation capabilities than web applications. Progressive Web Apps are a good compromise between a mobile and web app. But remember that sooner or later you may need both mobile and web app and when that moment comes we are here for you 🙂
What do I need to know before contacting you?
Well, the most important thing to know is what do you want to accomplish. Why do I need this software? What for? What should it do? Having a clear vision in mind is crucial when ordering a software application. You don't want to spend many months developing it with us without being sure what you need. We'll also be glad to help you get started, building projects from scratch its nothing new for us.
Do I need to be tech-savvy to cooperate with you and order a software application?
You certainly do not have to be a software development expert, that's what we're here for 🙂 We welcome your experience in that matter if you happen to have any, but are prepared to guide you through the whole process and explain everything. Focus on your needs and we'll deliver what you require.
How much time will it take for you to make my app?
To give you a precise answer we must prepare a project scope and create a budget. We shall tell you how much of that scope can be completed within the budget and we'll be able to estimate how long will it take after at least a month of work. Don't worry, if you're not happy with our work after two weeks you can retract from the project with no penalties, this is our trial period and we believe that any reliable software house should give you one.
How do you guarantee product quality?
We evaluate the result after every two weeks, we test our work (we conduct both development and acceptance tests), we present it to you, we apply your feedback so you know you get what you are paying for.
I want to be involved in the app development process, do you have a problem with that?
Not at all! We want you to be sure you'll receive the product you desire. From the planning stage to each finished version, we invite you to evaluate and improve our work. Our philosophy is to work with the client, not merely finish given tasks. We are always ready to listen and communicate.
Why should I choose you and not hire my own software development team?
Hiring your own software developers can be a really smart choice, however, recruitment process is time-consuming and the costs of keeping an in-house programming team are very high. You'll probably need to employ your own software engineers sooner or later but hiring us can help you save a lot of money and time (which is basically the same in a business project)
What happens after you finish my app?
Hopefully the app is exactly what you dreamed of 🙂 But apart from delivering a finished product, we are happy to provide you with technical support and app maintenance should you need it. After all, we know our work inside out. Of course if you want to maintain the app by yourself the source code and all technical data is at your disposal, but even in that case, feel free to contact us if you need any help.
Can the software be upgraded in the future as new technology becomes available?
Of course! We are always happy to improve, upgrade and further develop our work. 16. What if I come to you with a product that I want to improve? We’ll be more than happy to help you with that. Beginning with a UX Audit (if applicable) through improving your system architecture and adding new features.
Will a project manager be assigned to me as a contact person? Will this contact person be available throughout the time the software is being developed?
Yes. All our customers are assigned a liaison that serves as their guide and information source throughout our whole cooperation.
How much do you charge?
It depends on many things: project scope, time spent on the project and technological issues. We know it sounds vague but its simply honest. Remember that each software project is different, especially if you had a particularly original idea. We do not want to give you an unrealistic estimate, instead we want to provide you with the best quality possible within your budget.
What is your experience?
We have more than 10 years of business experience. We've worked with and completed projects for leading retailers, international food companies. We are experienced in creating Android, iOS Mobile apps, Web apps and constantly improving our skills! Check out our portfolio to learn more.
What technology do you use?
For back-end we use Laravel framework. For front-end we use Angular.js, and React.js. For mobile we use React Native.
Are there any reasons why you chose those particular technologies?